NEWS
Aviation

163-98: FOR IMMEDIATE RELEASE , December 3, 1998

PRESS ADVISORY -- LaGuardia Airport Workers to be Honored for Exceptional Service to Customers


A tow-truck driver named Angel who has been described as a "real-life angel" and a taxi dispatcher credited with turning a traveler's "miserable day into a miracle day" after recovering a lost suitcase are just two of 16 LaGuardia Airport workers who will be honored by the Port Authority on Monday, December 7, at the Sheraton LaGuardia East Hotel.

Al Graser, the airport's General Manager, will thank 12 "Ambassadors of the Month" and four "Supervisors of the Quarter" for their outstanding service.

The 16 workers - graduates of the bistate agency's "Airport Ambassadors" customer-service training program - were cited by airport customers for their exceptional professionalism and courtesy.

More than 6,000 front-line workers at Newark, John F. Kennedy International and LaGuardia airports have received courtesy training through the Port Authority's Airport Ambassadors program since its inception in 1989.

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