NEWS
Aviation

162-98: FOR IMMEDIATE RELEASE , December 2, 1998

PRESS ADVISORY -- JFK Airport Workers to be Honored for Exceptional Service to Customers


A U.S. Immigration and Naturalization Service worker who helped an elderly man find a lost envelope containing $2,000 and a baggage handler whose kindness and competence were "music to the ears" of a traveling musician with a lost parcel will be among 16 airport workers honored by the Port Authority on Friday, December 4, at the JFK Hilton.

Chuck Seliga, the airport's General Manager, will thank and present awards to 12 "Ambassadors of the Month" and four "Supervisors of the Quarter" for their outstanding customer service.

The 16 workers - graduates of the bistate agency's "Airport Ambassadors" customer-service training program - all were cited by airport customers for their exceptional professionalism and courtesy.

More than 6,000 front-line workers at Newark, John F. Kennedy International and LaGuardia airports have received courtesy training through the Port Authority's Airport Ambassadors program since its inception in 1989.

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