Frequently Asked Questions (FAQs)

photo of the front of the Port Authority Bus Terminal
  1. What are the Port Authority Bus Terminal's hours?
  2. May I bring my bicycle through the Bus Terminal?
  3. May I bring my pet through the Terminal?
  4. Are there plans to renovate the Bus Terminal?
  5. Is there an ATM at the Bus Terminal? Where?
  6. Are there storage facilities at the Bus Terminal?
  7. How do I get from the Bus Terminal to the airport?

  1. What are the Port Authority Bus Terminal’s hours?
    The terminal operates 24 hours a day, seven days a week. Between 1 a.m. and 6 a.m., however, the South Terminal is closed, and all departures are from the North Wing. This means that your bus may leave from a different gate late at night than it does during the day-please check with your bus carrier for scheduled late-night gate changes.

    For a list of carriers and their contact information, click here.

    Only ticketed passengers are allowed in the terminal between 1 a.m. and 5 a.m. Late-night passengers must enter the North Wing through the Eighth Avenue doors. All other entrances will be closed.

    Back to Top

  2. May I bring my bicycle through the terminal?
    No.

    Back to Top

  3. May I bring my pet through the terminal?
    Yes, if it is in an appropriate, secure carrying case, or if it is a service animal for a customer with a disability, such as a seeing-eye dog. Please note, however, your bus carrier may not allow pets, or may have specific rules for traveling with pets. Please check with your carrier first; click here for contact information for bus carriers serving the terminal.

    Back to Top

  4. Are there plans to renovate the terminal?
    Yes. The Port Authority is working with its partners to develop the airspace above the north terminal, which was originally built with the idea that an office or residential building could be built on top of it. The proceeds from this development would fund the renovation of the terminal.

    Back to Top

  5. Is there an ATM at the terminal? Where?
    Yes, there are several, scattered throughout the terminal. To see the terminal map, which shows their locations, click here.

    Back to Top

  6. Are there storage facilities at the terminal?
    No. Your bus carrier may have limited storage capacity. For contact information for bus carriers serving the terminal, click here.

    Back to Top

  7. How do I get from the terminal to the airport?

    By Public Transit
    To get to John F. Kennedy International Airport (JFK), you may take a downtown NYC Transit subway A, C, or E train from the terminal one stop to 34th Street (Penn Station) and connect to the Long Island Rail Road (LIRR). Take the LIRR to the Jamaica station, and then transfer at Jamaica to JFK AirTrain.

    You may also take a Far Rockaway-bound NYC Transit subway A train to Howard Beach/JFK and connect there to AirTrain JFK.

    The LIRR route is faster but more expensive and requires an additional transfer. Please check the MTA’s Web site for subway and LIRR advisories (both are run by the MTA) that may impact your trip, especially if you are traveling late at night or on weekends. Click here to go to the MTA’s Web site.

    To get to LaGuardia Airport (LGA), uptown NYC Transit subway A or C train to 125th Street (the A train normally runs express and is much, much faster) and transfer to the NYC Transit M60 bus to LGA .

    To get to Newark Liberty International Airport (EWR), take a downtown NYC Transit subway A, C, or E train one stop to 34th Street (Penn Station). Connect to NJ TRANSIT, and take any train that stops at the Newark Liberty International Airport Station. Connect there to AirTrain, which will take you to your terminal. To learn more about NJ Transit trains to EWR, click here.

    By Private Bus Carrier
    New York Airport Bus Service runs regularly scheduled buses to LaGuardia Airport and John F. Kennedy International Airport. To visit their Web site, click here.

    Coach USA runs regularly scheduled buses to Newark Liberty International Airport. To visit their Web site, click here.

    Back to Top

 



Web Site Disclaimer
© 2001-2012 The Port Authority of New York and New Jersey. All Rights Reserved.

The Port Authority of New York and New Jersey
(212) 435-7000  •  225 Park Avenue South, New York, NY 10003