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About the Port Authority  
 

 

Terminal Information & Services

Services  
Food, Shopping, Services & Entertainment  

For the convenience of bus travelers, ticket plazas, information booths and windows, waiting areas, ATM's, restrooms, restaurants, and other consumer services are located throughout the building. There is also an operations control center with a closed-circuit television system that operates around the clock. Specific services are described below. For information on retail shops and services available at the Bus Terminal, click here.

Accessibility
New audio and visual paging systems help travelers locate companions waiting for them in the Bus Terminal. Dial "54" on any in-house telephone for free Wheelchair Escort Services. Restaurants and restrooms are accessible. Click here for additional information.

Baggage Storage
The Port Authority of New York and New Jersey does not provide baggage storage facilities at the Bus Terminal.

Bus Information
To obtain bus information, call 212-564-8484, our automated, voice-activated information number. You may also call your bus carrier directly.

Lost and Found
For items thought to be lost inside the Port Authority Bus Terminal, call (212) 502-2200. When your call is answered by the automated attendant, say "Information." This will transfer your call to the Port Authority Locator. There, you may press "2" to be transferred to the Port Authority Bus Terminal's Lost and Found Division. For items left on a bus, call the bus carrier directly.

Parking
Parking for over 1,000 cars is available in a three-story superstructure above the terminal roof at reasonable rates.

Port Authority Police & Security
For emergency police assistance, dial "50" on any in-house telephone. Our closed-circuit television security system operates 24 hours a day, 7 days a week. For more information, click here.

Red Cap Services
The Port Authority provides free Red Cap service 24 hours a day, 7 days a week. For Red Cap service, dial "55" on any in-house telephone.

Taxis
The Port Authority provides free taxi dispatch service between 7AM and 11 PM, 7 days a week. This dispatch booth is located directly outside the Eighth Avenue entrance to the South Wing of the terminal.

Ticketing
Ticket fare windows are located in the South Wing (40th Street and 8th Avenue). See the directory for exact locations.

Key: LL= Lower Bus Level|SM =Subway Mezzanine|ML= Main Level
FOOD Location Telephone
Au Bon Pain ML, SM
South Wing
(212) 502-5939
Auntie Anne's ML
South Wing
(212) 239-3149
Big Apple Café ML
North Wing
(212) 268-2161
Café Metro 2nd Fl.
South Wing
(212) 714-9342
Casa Java ML
South Wing
(646) 473-0083
Deli Plus ML
South Wing
(212) 244-5748
(212) 244-5678
Green Trees LL
North Wing
(212) 868-0772
Jamba Juice ML
South Wing
(212) 947-5105
McAnn's Pub 2nd Fl.
South Wing
(212) 594-1374
Metro Marché ML
South Wing
(212) 239-1010
Mrs. Fields 2nd Fl.
South Wing
(212) 695-1186
Munchy's Gourmet 2nd Fl.
South Wing
(212) 967-0011
Snacks-n-Wheels LL
North Wing
(212) 564-2814
Sweet Factory 2nd Fl.
South Wing
(212) 563-6739
Villa Pizza ML
South Wing
(212) 971-9242
Zaro's Bakery ML
South Wing
(212) 292-0185
Key: LL= Lower Bus Level|SM =Subway Mezzanine|ML= Main Level
SHOPPING Location Telephone
Duane Reade ML
South Wing
(212) 273-0889
General Nutrition Center (GNC) ML
South Wing
(212) 967-6266
Hudson News Book Corner ML, 2nd Fl.
South Wing
(212) 563-1040
Jay's Hallmark Store 2nd Fl.
North Wing
(212) 564-6030
Music Explosion SM
South Wing
(212) 563-1743
Radio Shack ML
South Wing
(212) 564-9427
Ruthie's Hallmark ML
South Wing
(212) 695-0246
Sak's Florist 2nd Fl.
South Wing
(212) 736-3347
Stop n' Go Wireless ML
South Wing
(212) 736-9595
Strawberry ML
South Wing
(212) 947-5799
Key: LL= Lower Bus Level|SM =Subway Mezzanine|ML= Main Level
SERVICES & ENTERTAINMENT Location Telephone
Bank of America 2nd Fl.
South Wing
(212) 290-2357
Bank of America (ATM) SM, 2nd Fl.
North Wing
 
Drago Shoe Repair 2nd Fl.
South Wing
(212) 947-8946
Hudson News LL, ML, SM, 4th Fl.
South Wing
(212) 563-1030
Hudson News ML, SM, 2nd Fl, 3rd Fl.
North Wing
(212) 563-1030
Leisure Time Bowling 2nd Fl.
South Wing
(212) 268-6909
Marrella Hair Sylist ML
South Wing
(212) 868-0127
New York Blood Center ML
South Wing
(212) 279-3518
NY Lottery 2nd Fl.
South Wing
 
Regional Alliance 2nd Fl.
North Wing
(212) 268-2991
U.S. Postal Service ML
South Wing
(212) 502-0422
United Services Organization (USO) 2nd Fl.
North Wing
(212) 695-6160