When you're in a hurry and want to find out the best route across the George Washington Bridge's lower or upper levels, call the Highway Advisory Telephone (HAT) toll-free at 1-877-PA-ROADS. That's 1-877-727-6237.

HAT provides information described below in the George Washington Bridge (GWB) HAT Quick Reference Guide.

HAT is a service provided by The Port Authority of New York and New Jersey. It is one of several components of the Intelligent Transportation System in-place at the George Washington Bridge.

George Washington Bridge HAT Quick Reference Guide Press 1 - To report an emergency at the GWB Press 2 - For traffic conditions. Once in this message: Press 1 - For New York-bound travel time for the upper and lower levels, or Press 2 - For New Jersey-bound travel time for the upper and lower levels Press 3 - For weather and road surface conditions Press 4 - For instructions on the use of the system Press 5 - To be transferred to special areas of the GWB Operations Press * - To repeat instructions Press # - To hang up

For recorded information regarding Port Authority-operated tunnels, bridges and bus facilities, please call our Customer Connection toll-free at 1-800-221-9903. For Customer Service questions, comments or concerns, send us an E-mail by clicking here.